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IN THE PRESS
February 12, 2007
Corporación Financiera Valora acquires 35% of Sogecredit
Sogecredit, credit management corporation, pioneer in financial solutions in Spain, will also entrust to Valora, through two of its holdings, the design and management of its customer relations.
Madrid, February XX, 2007.- Corporación Financiera Valora has acquired 35% of Sogecredit, thus becoming a reference shareholder and principal stockholder and thereby providing this corporation with an important injection of economic resources which will benefit its commercial deployment in 2007. Until now, Sogecredit, a Grupo Consultores company, has specialized in financial intermediation and credit, mainly for franchises of another of the companies in the group, the finance consulting firm Finanfácil, as well as other financial intermediaries, mortgage brokers, real estate companies, etc. This year, Sogecredit is beginning strong commercial expansion, supported not only by the capital contributed by Valora, but also by the services that Valora holdings, Emergia Customer Care and Presence Technology, will provide Sogecredit in the area of customer relations.
La Corporación Financiera Valora channels its activities through its three business hubs, the “Financial Division”, “Real Estate Division” and “Private Equity Division”. The third combines the Corporación’s strategic interests in a series of companies related to the technology sector, the most prominent of which are the customer care consulting firm, “Emergia Customer Care”, and the leading provider of software for contact centers, “Presence Technology” (recently awarded the “Prize for Internationalization in the Catalonian Economy” by the Catalonian Government).
In the framework of this alliance with Sogecredit, Corporación Financiera Valora has also included Emergia and Presence in the agreement, increasing their commitment to the expansion of this important credit management corporation. Emergia, which has wide experience in customer care consulting, backed by its successful models of integral management and strategic alignment of goals, will take on the design and management of Sogecredit’s marketing service and customer care with a contact center platform of over 150 sales consultant positions in financial operations, among others.
From the viewpoint of technology, Presence will make its advanced software specialized in customer care centers available to Sogecredit, even developing exclusive applications for this project. Emergia and Presence, both companies wholly owned by Valora, will assist Sogecredit in leveraging and consolidating its customer care area. Therefore, this agreement is vital to Grupo Consultores’ growth and diversification of its business in upcoming years.
Sogecredit’s commercial expansion in 2007 targets an increase in annual financial operations to 600,000 and a move from its previously private services business (credits, mortgage loans, refinancing) to corporate services (renting leasing, loans for new entrepreneurs, store financing), as well as life insurance, savings, investment, etc., management.
About Sogecredit
Sogecredit, credit management corporation owned by Grupo Consultores, located in Madrid, was created in 2006 and is a pioneer in Spain in the search for financing solutions for the customers of financial intermediary, mortgage broker, credit, real estate, consulting, etc. professionals and businesses.
Its services combine intermediation for loans, mortgages and refinancing, among other products, for financial intermediary customers. The firm is also specialized in managing and recovering “difficult” loans already considered bad debts by banks.
The business concept is based on providing a quick response to customers of such small intermediaries, who, due to the volume of operations they perform, do not have the capacity for negotiation with banks that Sogecredit does. On the other hand, the Grupo Consultores firm charges the intermediary, never the final customer, a commission for its management services.
+ info: www.sogecredit.com
About Valora
Active since 1998 through the various companies that make it up, Corporación Financiera Valora was founded under its present name in 2001. Valora is an important Spanish Business Group with main offices in Barcelona, which channels its investments through its Financial, Real Estate, and Private Equity Divisions and its Fundación Corporación Valora.
The Valora Real Estate Division invests in significant properties leased to business groups as important as EL CORTE INGLÉS, CARREFOUR and CAPRABO. The Financial Division cooperates with the most important Spanish (GRUPO SANTANDER, BBVA and LA CAIXA) and foreign financing institutions (MERRIL LYNCH and CALYON), investing in assets on the world’s major stock markets and contracting structured products. The private Equity Division combines financial investments (along with MERCAPITAL, Spain’s nº 1 venture capital company, and VESSEY, European fund of funds managed by MERRIL LYNCH) and strategic investments in companies where Corporación owns more than 80% of their assets or in co-investment businesses along with reference partners in the financial sector such as LA CAIXA.
With it activity, Corporación Fianciera Valora contributes to Spanish economic growth and provides new business opportunities in different sectors. Furthermore, given its outstanding world presence, Valora also promotes development of the country’s international trade.
+ info: www.valoracorp.com
About Emergia
One of Europe’s major providers of global strategic and BPO consulting services for the world Customer Care market with main offices in Barcelona and Madrid and international contact centers distributed throughout the EMEA region, Latin America and the US.
The broad portfolio of Emergia Customer Care includes all of the customer care consulting services: outsourcing through its latest generation integral contact centers, setting up corporate customer care centers in the companies themselves (definition of resources required, search for and study of feasibility of different options, design, development and later management of the contact center), advising in information technologies within the customer care sector, other types of outsourcing such as offshoring and homeshoring, among others. Majority-owned by Corporación Financiera Valorda.
+ info: www.emergiacc.com
About Presence Technology
European software provider specialized in offering advanced contact center solutions that optimize resources and increase effectiveness of interaction between companies and their customers. With a highly qualified team of professionals, the company has signed numerous agreements with customers worldwide and has a network of strategic partners in Europe, Latin American, South Africa and the United States who certify and support its projects around the world.
+ info: www.presenceco.com
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